Help centre

Stuck? We’ve Got You.

Answers to common questions about accounts, payments, submissions and reports, and real people on email, phone and WhatsApp when you need them.

Quick help

I want to…Here’s how
Publish my first releaseCreate a free account, then click New release in your dashboard. Choose your package and pay when you submit.
Fix a release the editor sent backOpen My releases, read the editor’s note, click Edit and resubmit.
Download a GST invoiceGo to Orders & invoices and click Invoice, then Print / Save as PDF. Add your GSTIN under Profile before paying.
See how my release performedOpen My releases and click Report. You can share the report link with anyone.
Change a release that’s already liveContact us with the release link and the change you need. Our editors will update it.
Reset my passwordUse Forgot password on the login page.

Before you submit

Still need help?

Send us a message and we’ll reply within one working day. For urgent issues with a scheduled release, call or WhatsApp us.

Send us a message

Protected by reCAPTCHA – Google Privacy & Terms apply.

WhatsAppChat with us
Fastest way to get a quote

Frequently asked questions

How long does editorial review take?

Most releases are reviewed within 24 working hours. If you have a fixed launch time, submit early and set a scheduled publish time.

What happens if my release is rejected?

The editor explains what needs to change. You can edit and resubmit. Your package stays with the release, so resubmitting costs nothing extra.

Which payment methods do you accept?

UPI, credit and debit cards (RuPay, Visa, Mastercard), netbanking and popular wallets, processed securely by Razorpay. Bank transfer is available for larger orders on request.

Will I get a GST invoice?

Yes. Every paid order generates an invoice. Add your GSTIN and billing address in your profile before paying so they appear on it.

Do I pay for each release?

Yes. Choose a package (and any premium add-on sites) and pay when you submit each release.

Can I schedule a release for a specific date and time?

Yes. Set your preferred publish time (IST) when you submit, and the editor will schedule it for that time once approved.

My payment was deducted but my release was not submitted. What should I do?

Paid releases are normally submitted within a minute. If they are not, contact us with your Razorpay payment ID and we will resolve it the same day.

Ready to get your news out?

Publish your first press release today, or talk to our team about a custom distribution plan.